[vc_row][vc_column][headline margintop=”0″ marginbottom=”20″]FREQUENTLY ASKED QUESTIONS[/headline][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”Can I see preview of my puzzle?”]Yes, our ordering process includes a preview step where you can view your puzzle including any optional text added in a preview format. For all photo collage puzzles – we accept photos via email or post and will send you a preview in image format via email for you to approve prior to print.[/vc_toggle][vc_toggle title=”Do you ship worldwide?”]Yes, we deliver worldwide and your new jigsaw puzzle can be with you from as little as 5-10 working days once your jigsaw puzzle has been manufactured. Deliveries in Ireland and the UK generally take 5 working days while countries outside this can take up to 10 working days.[/vc_toggle][vc_toggle title=”How do I send you my image?”]The simplest and quickest method is to use the upload feature available on our website. After uploading your image you can then view your jigsaw puzzle in preview format before purchasing. We also accept images via email and post. Upon receipt of your images we will send you notice of receipt of your images and our designers will get to work on creating a high quality jigsaw puzzle just for you.[/vc_toggle][vc_toggle title=”Can I add text to my puzzle?”]Absolutely, during the ordering process choose text size and font before adding that special message to your new jigsaw puzzle. You can alter the message details as often as you would like before confirming your order.[/vc_toggle][vc_toggle title=”What megapixel camera should I use in order to get a high quality image for my jigsaw puzzle?”]For an A4 sized jigsaw puzzle, we recommend the camera be a minimum of 3 megapixels in order to produce a high quality jigsaw puzzle image. For A3 sized puzzles we recommend a 6 megapixel camera or more, a 3 megapixel camera will still give a good quality A3 sized jigsaw puzzle but it will not be of photographic quality.[/vc_toggle][vc_toggle title=”How many images do I need to send for a photo collage puzzle?”]There is no perfect number as a photo collage jigsaw puzzle can be made from as little as two images. We recommend a maximum of 15 photos as any more can lead to design difficulties. We will always send you a photo collage design of your images to be approved prior to manufacturing your new jigsaw puzzle.[/vc_toggle][vc_toggle title=”If I purchase more than one puzzle will I be charged full postage on the extra ones?”]No, all additional puzzles included in the order have a standard deliverary price of €1.[/vc_toggle][vc_toggle title=”I need a larger quantity of puzzles for a fundraising project. Will I get a discount and how do I find out how much that discount is?”]Of course, we apply discounts for all large orders however every large order is unique and so, to get discount information please email details of your order to [email protected][/vc_toggle][/vc_column][/vc_row]